We appreciate everyone that took advantage of our Move-A-Palooza Sale this past weekend. We had some material cut prior to launching the sale, with the expectation of cutting through this past weekend to be ready to ship on Monday.
We have industrial grade saw that can cut several sheets of material at a time. This lets us produce more product at a lower labor cost, which we pass on to you. Well for some reason, our saw had decided to stop working. We have been working with the Saw manufacturer as well as our own tech support to troubleshoot the issue. So far, we have been unsuccessful. Because of this uncertainty we have decided to go back to the way we did things before we got the industrial grade saw.
When we first started our business, I cut every order on a table saw, one sheet at a time. Unfortunately, our table saw is in Florida. We have purchased a table saw here locally and have begun to cut the sheets like we did in the beginning.
Many of you know that Kristina has been working from Florida to finalize the move and help Haley finish up her senior year. Because of our equipment failure she jumped on a Plane Monday night to come help.
We are embarrassed that we cannot fulfill your order in the timely manner we are known for.
If you have received a shipping notification and tracking number, your order is on the way. If you have not received shipping notification we are expecting to get all orders out by next Friday, May 24, 2024. We understand this may not work for you and have a few options available:
If you would like your order cancelled and refunded:
Please fill out this form by clicking the button below – Kristina will work through cancelling the orders that were requested and processing the refund.
If you like to wait to receive your order:
You don’t need to do anything. You will receive a coupon for future use on the website for 10% off your next order. The coupon will only be valid for one time use on your customer account. The coupon will expire August 31st, 2024 (a little over 90 days from your order). The coupon is not valid with any other discounts or sales.
Again, please accept our sincere apologies, and let us know if you have any questions.
DecoCraft is a brand of printed materials sourced and created by H & H Creations Tampa. DecoCraft Designs are created in-house with custom-designed or sourced images, meeting all copyright standards and laws. These images are printed directly on 1/8” MDF and 0.01” Flex. The printing includes a curing process that creates a finished look that saves time on painting while delivering the same quality expected from H&H Creations Tampa.
Brian and Kristina have been married since 1999. We spend our time together creating crafts and expanding our business. Brian is a carpenter by trade, and had the opporunity in November of 2021 to focus on the business full time.
Heather and Haley are the two H's of H & H Creations Tampa. Heather graduated Florida State University with a Degree in Sports Management and Haley is currently in the Teachnical Theatre program at her local high school. They both help mom and dad out when ever they have some free time.
Brian has called Tampa home since 1998, while Kristina was born and raised here. When Kristina and Brian met, they decided to make Tampa their home here and raise their family.
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