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Returns & Refunds

Returns:

All returns initiated with in 14 days of delivery are accepted

Buyer pays return shipping

Items must be in resalable condition

10% restocking fee deducted for a refund to original form of payment

5% restocking fee for store credit – Valid for 1 year

To start the refund process please send an email to us or message us on Facebook

Mystery Boxes/Irregulars/Final Sales – No Returns Accepted

Refunds:

Refunds will be processed with in 48 hours of received return

10% restocking fee will be deducted for a refund to the original form of payment

5% restocking fee will be deducted for a refund to store credit - valid for 1 year

Shipping

Shipping within the Contiguous United States:

Free Shipping on all purchases of $49.00 or more in the Contiguous United States. On all Free Shipping orders, H&H Creations Tampa reserves the right to ship through our shipping carrier of choice, which is typically UPS. Most in stock purchases ship next day. All in stock purchases will ship within 48 hours. Shipments returned to H & H Creations Tampa, due to non-pick up from a shipping facility will have 2 options.

Option 1 - Will only be refunded on request of the customer.
Original Shipping paid by H & H will be deducted from the refund.
10 % restock fee applies.

Option 2 - Purchaser can request and invoice to cover re shipping the item(s).
Once purchaser pays the invoice items will ship within 48 hours.

Shipping to Alaska/Hawaii/US Territories:

Shipping prices are as quoted in the check-out process. H&H Creations Tampa reserves the right to ship through our shipping carrier of choice. Most in stock purchases ship next day. All in stock purchases will ship within 48 hours. Shipments returned to H & H Creations Tampa, due to non-pick up a shipping facility will have 2 options.

Option 1 - Will only be refunded on request of the customer. Original Shipping paid by H & H will be deducted from the refund. 10 % restock fee applies.

Option 2 - Purchaser can request and invoice to cover re shipping the item(s).
Once purchaser pays the invoice items will ship within 48 hours.

Shipping to Canada:

Shipping prices are as quoted in the check-out process. Buyer pays all duties/tariffs to carrier to import to Canada. UPS is the carrier of choice to ship to Canada. Most in stock purchases ship next day. All in stock purchases will ship within 48 hours. H & H Creations Tampa is not responsible for any holds from the shipping company carrier due to unpaid duties. H & H Creations Tampa is not responsible for holds for your purchase when going through the customs process. Shipments returned to H & H Creations Tampa, due to non-pick up or duty payments – please reach out to us via email or message us on Facebook.

Taxes

Sales Tax:

Sales tax will be collected for any orders that ship to Florida.

Sales tax will be collected for any orders set up as order pick up in Tampa, FL

Duties to Canada:

Buyer pays all duties/tariffs to shipper to import to Canada.

H & H Creations Tampa is not responsible for any holds from the shipper due to unpaid duties.

H & H Creations Tampa is not responsible for holds for your purchase when going through the customs process.

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